Last Updated: October 19th, 2023
Information We Collect
- Personal Information: We may collect personal information, such as your name, contact information (email, phone number, address), and emergency contact details when you sign up for our services or classes.
- Health and Fitness Information: To provide you with a safe and effective fitness experience, we may collect health-related data, such as medical history, fitness goals, and exercise preferences. This information will only be used for fitness assessment and training purposes.
- Payment Information: If you make purchases at our studio or through our website, we collect payment information, including credit card details, to process payments and record transactions.
- Website Usage Information: We automatically collect non-personal information when you visit our website, such as your IP address, browser type, and device information. This data helps us improve the website and its functionality.
- Images/Photos: We have the right to use any images from inside the studio including those that contain our members.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Fitness Services: Your personal and health information is used to create and manage your fitness program, including scheduling appointments and tracking your progress.
- Billing and Payment Processing: We use your payment information to process transactions for services, classes, and products you purchase.
- Communications: We may contact you via email, phone, or SMS to provide information about your appointments, class updates, studio promotions, and important service notifications.
- Website Improvement: We use website usage information to analyze website performance, identify user trends, and improve user experience.
Disclosure of Your Information
We may share your personal information with third parties in the following cases:
- Service Providers: We may disclose your information to third-party service providers who help us manage our services, process payments, or provide technical support.
- Legal Requirements: We may share information when required by law or in response to valid legal requests, such as court orders or subpoenas.
We take data security seriously and implement reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
You have the right to:
- Access and Update Personal Information: You can access and update your personal information by contacting us directly.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
- Delete Data: You may request the deletion of your personal data, subject to legal obligations.
If you have any questions, concerns, or requests related to your privacy, please contact us at:
Thank you for choosing Vybe5. We appreciate your trust and are committed to protecting your privacy.